Frequently Asked Questions
What is included in the Hall of Fame City Food Tour ticket? A 3-hour guided city tour, enough food to replace lunch or dinner, all taxes, restaurant staff gratuity, and take-home swag bag.
What is not included in the ticket price?
- Drinks (unless you opt for the 2-beverage pairing when you book your tour). If you would like a beverage other than water, you may order and pay for it at the time of service.
- Tour guide gratuity is not included and is much appreciated.
What is your cancellation policy? Tickets are fully refundable up to 48 hours before tour start time. Within 48 hours of tour start time tickets may be transferred to another date but are not refundable.
How much walking is involved? A little over a third of the tour consists of walking or standing. Sit-down stops are spaced 1-2 blocks apart during the tour. The longest stretch of walking may be back to your car, depending on where you park (we give parking recommendations when you book your tour).
What if there is inclement weather / how should I dress? Tours are held rain, shine, or snow. Check the weather forecast and bring appropriate accessories. Wear comfortable clothing and footwear. Instead of a big bulky purse, condense cash and conveniences into a smaller “tour friendly” version.
I have food allergies / dietary restrictions. Can you accommodate me on the tour? Dietary restrictions are accommodated if known in advance. Be sure to indicate specific dietary concerns when registering, or at the very latest, 24 hours before tour start time. Do not wait until a plate is put in front of you to voice preferences or allergies. On-the-spot accommodations cannot be made.
Is the Hall of Fame City Food Tour a “progressive meal”? Sort of, but not exactly. Since it’s a walking tour, the route dictates the order of restaurant stops. However, we try to save dessert until the end!
Should I tip at the restaurants? No, that’s taken care of on our end, unless you order something outside of what is served (usually that means an adult beverage).
Should I tip our food tour guide? Yes! If you are happy with your tour, tipping your guide is greatly appreciated. $5 – $10 per person is average – or %15 of the ticket price.
How much food is served on the Hall of Fame City Food Tour? The combined small plate entrees are intended to be enough to replace a meal, and satisfy most. Review photos on this website to get an idea of quantity.
What is DORA? Canton is one of only a few cities in Ohio to have a Designated Outdoor Refreshment Area!
We call it DORA for short, and it pairs perfectly with a walking tour! It’s a favorite “bonus” activity for many attendees! Within the boundaries of Canton’s DORA district (luckily for our walking tours that’s everywhere we go), you can order a drink like you normally would, and you can take it outside in a special “DORA” cup at no extra charge! Learn more about DORA here.
Are tours wheelchair accessible? We move in and out of buildings, up and down stairs, and through historical corridors that are not suited for wheelchairs or those that have trouble walking.
What if I’m running late? Tours start promptly at the scheduled time but contact someone in your group or contact the tour guide to find the best location where you can meet up with us if the tour has started. No worries, there are always traffic or work delays. You can easily join us at any point.
Can I create my own tour for a group of friends, family or colleagues? Yes. Private tours are popular and easy to put together. It just takes 6 people. Visit our “Create Your Own Tour” page or call 330-495-0929.
Do you have gift certificates? Gift Certificates make great Holiday, Birthday, Retirement, New Home, Date Night, or Client Appreciation gifts! Canton Food Tours events run all year long, with public tour season operating April through November. Click here to buy gift certificates.
If you still need clarification or have an additional question, don’t hesitate to contact us!