Frequently Asked Questions
If you still need clarification or have an additional question, don’t hesitate to contact us!
What is included in the Hall of Fame City Food Tour ticket?
Enough food to replace a meal, guided city tour, taxes, restaurant staff gratuity, and take-home bag.
What is included in the Canton Underworld Experience ticket?
A prohibition-themed cocktail (or non-alcoholic version), guided prohibition-themed walking tour, Escape Room experience, taxes, and gratuity for bartender.
What is not included in the ticket price?
If you would like a beverage other than stated beverage while at a restaurant, you may order and pay for it at the time of service. Tour guide gratuity is not included in the ticket price and is always appreciated.
What is your cancellation policy?
Tickets are non-refundable, but may be transferred to another date up to 48 hours before tour start time. Within 48 hours of tour start time tickets are non-refundable and non-transferrable. For transfers outside that 48-hour window, contact Canton Food Tours.
What if there is inclement weather?
Tours are held rain, shine, or snow. Check the weather forecast and bring appropriate accessories or outerwear.
How should I dress, and what should I bring with me?
Wear comfortable clothing and footwear. Check the weather. Instead of a big bulky purse, condense cash and conveniences into a smaller “tour friendly” version.
I have food allergies or preferences. Can you accommodate me on the tour?
Gluten-free / Vegetarian / Food allergies etc. are accommodated if known in advance. Be sure to indicate specific dietary concerns when registering, or email Barb@CantonFoodTours.com or 330-495-0929, as soon as you know you are coming on the tour or at the very latest, 24 hours before tour start time. Do not wait until a plate is put in front of you to voice preferences or allergies. On-the-spot accommodations cannot be made.
Is the Hall of Fame City Food Tour a “progressive meal”?
Not exactly. Since it’s primarily a walking tour, the route dictates the order of restaurant stops.
How much walking is involved?
It is estimated that a little over a third of the tour consists of walking or standing.
Should I tip our Food Tour Guide?
If you are happy with your tour, tipping your guide is greatly appreciated. $5 – $10 per person is average or %15 of the ticket price.
How much food is served on the Hall of Fame City Food Tour?
The combined small plate entrees are intended to be enough to replace a meal, and satisfy most. Look at photos on this website to get an idea of quantity. We advise not to skip the previous meal (breakfast or lunch) before your tour.
Are tours wheelchair accessible?
We will be moving in and out of buildings, up and down stairs, and through historical corridors that are not suited for wheelchairs or those that have trouble walking.
What if I am late for the tour?
Tours start promptly at the scheduled time but are designed with the first couple stops close to the meeting point. Contact someone in your group or contact the tour guide to find the best location where you can meet up with the group.
Can I create my own tour for a group of friends, family or colleagues?
Yes. Private tours are popular and easy to put together. Please visit our “Create Your Own Tour” page or call 330-495-0929.
Do you have gift certificates?
Gift Certificates make great Birthday, Anniversary, Retirement, New Home, Date Night, or Client Appreciation gifts! Canton Food Tours events run all year long, with public tours season operating April through November. Click here to buy gift certificates.